We keep your mobile number, name and your farm records.
We do not take your location, contacts or photos.
We send you vaccination reminders on your phone. You can switch these off.
We do not sell your information to anyone.
You can ask us to delete your account and records at any time.
1. What this policy covers
This explains what information the Flock Tracker app collects, why, and what rights you have over it.
The app is operated by Rajeev Goyal. We are responsible for the information you give us.
2. What we collect
Directly from you:
Mobile number — to open your account and send the OTP
Name
State and city
Farm and shed names
Flock details — breed, chick count, hatch date
Daily records — mortality, feed, water, temperature, humidity, notes
Weight, vaccination, sales, purchase and stock records
Automatically:
A notification token for your phone — so we can send you vaccination reminders. This identifies the phone, not you.
A login token stored on your phone, so you do not have to enter an OTP every time
Your app version, and whether the phone is Android or iPhone — to help us fix problems
Your IP address at the time of a payment
Payment order reference and amount
Your chosen language (stored on your phone only)
About the OTP message:
When you log in, the app asks your permission to read the OTP message so the six digits fill in by themselves. You tap Allow each time. If you do not want this, tap Deny and type the OTP yourself — the app works the same either way.
The app does not have permission to read your other messages and cannot do so. It only ever sees the one OTP message you allow, and only while you are logging in.
3. What we do not collect
Your location or GPS
Your contacts
Your photos or camera
Your card details, UPI PIN or bank account details
Information about other apps on your phone
Your other SMS messages — the app can only see the one OTP message you allow
4. Why we use it
To run your account and log you in
To keep your farm records and produce your reports
To remind you about vaccination
To send a notification to your phone when a vaccination is due
To take payment and keep a record of it
To help you over WhatsApp
To improve the app, using combined data with names removed
We do not use your information for advertising. There are no adverts in the app.
5. Who we share it with
We do not sell your information. It is shared only with the following, and only as much as needed:
Our payment partner — to take payment. They receive your mobile number and the amount. The partner is named on the payment page.
Our SMS provider — your number, only to deliver the OTP.
Google Firebase — to deliver notifications to your phone. They receive the notification token for your phone, not your name and not your farm records.
Authorities — if lawfully required by a court or government department.
6. Where it is stored
Your farm records and account details are held on servers located in India.
Notification tokens are held by Google Firebase, which may store them outside India. These tokens identify a phone, not a person, and carry none of your farm records.
7. How long we keep it
Your records are kept for as long as your account is open.
After you delete your account, your records are removed within 30 days.
Payment records must be kept for up to 8 years to meet Indian tax law. These contain amounts and dates only, not your farm records.
8. Your rights
You can ask us to:
Show you the information we hold about you
Correct anything that is wrong
Delete your account and records
Raise a complaint
Ask by WhatsApp or email. We respond within 30 days.
9. How to delete your account
Write to us by WhatsApp or email from the same mobile number the account uses. We verify it is you and delete within 30 days.
Deleted records cannot be recovered. Unused packages are not refunded.
10. Security
Information travels between the app and our server over HTTPS.
There is no password — you log in with an OTP sent to your number.
Never share your OTP with anyone. We will never ask you for it.
No system is completely secure, but we take reasonable steps to protect your information.
11. Children
This app is not for anyone under 18. We do not knowingly collect information from children.
12. Changes to this policy
This policy may change. We will give notice in the app and update the date above.
13. Complaints and contact
For any question or complaint about this app or your information:
We acknowledge every complaint within 24 hours and resolve it within 15 days, as required under India's Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
If you are not satisfied with our answer, you may approach the appropriate authority under Indian law.